Catalog Year:
2022 - 2023, 2023 - 2024, 2024 - 2025, 2025 - 2026
Earners of this certificate demonstrate an understanding of delegation, communication, time management and motivation techniques and skills needed for a successful manager.
Career Opportunities
Enhances skills that will contribute to improved employee communications and collaborations in the workplace Enhances skills that are applicable to managerial positions.
Required Courses (0.0 credits)
Total Hours: 27.0
WKFP 515
SUCCESSFULLY MANAGING AND DEVELOPING PEOPLE
18.0
WKFP 527
WORKPLACE COMMUNICATION STRATEGIES
9.0
Total: 27.0
Program Outcomes
Outcome
Describe and apply three different management styles
Assessment
Written / Typed Homework
Outcome
Construct and deliver a constructive criticism feedback session
Assessment
Class Performance
Outcome
Identify one task to delegate and create a delegation plan
Assessment
Class Performance
Outcome
Describe active listening techniques and the purpose of each
Assessment
Class Performance
Outcome
Construct and deliver a perception checking statement
Assessment
Class Performance