Catalog Year:
2022 - 2023, 2023 - 2024, 2024 - 2025, 2025 - 2026
The Enterprise Communication 2 Certificate enables students to develop the additional strategic communication techniques and skills to open up additional work and advancement opportunities. This certificate is also a gateway into other noncredit and credit programs, helping students develop workplace skills and training that will qualify them for even more work opportunities.
Career Opportunities
Increases communication and conflict resolution strategies that are necessary for an effective work environment.
Required Courses (0.0 credits)
Total Hours: 36.0
WKFP 530
WORKPLACE POLITICS
9.0
WKFP 531
RESOLVING DIFFERENCES IN THE WORKPLACE
9.0
WKFP 532
ASSERTIVE COMMUNICATION
9.0
WKFP 533
EMOTIONAL INTELLIGENCE IN THE WORKPLACE
9.0
Total: 36.0
Program Outcomes
Outcome
Describe and apply 3 different strategic communication techniques to a workplace scenario.
Assessment
Written / Typed Homework
Outcome
Construct and verbally deliver an assertive message based on a workplace scenario.
Assessment
Class Performance
Outcome
Identify a workplace political issue and apply 3 skills to match a personal workplace scenario.
Assessment
Quizzes / Exams
Outcome
Identify your professional EI strengths and limitations. Develop a plan using 2 behavioral techniques to increase your EI competencies.
Assessment
Class Performance