Catalog Year:
2022 - 2023, 2023 - 2024, 2024 - 2025, 2025 - 2026
Earners of this certificate demonstrate an understanding of the stages of team development, team roles, leadership emergence, team maintenance strategies, how to adapt to different personality styles. Negotiation, collaboration and communication strategies are key skills developed by earners of this certificate.
Career Opportunities
Enhances employee communication and collaboration skills that are applicable to team-based work environments.
Required Courses (0.0 credits)
Total Hours: 27.0
WKFP 543
BUILDING HIGH PERFORMANCE TEAMS
9.0
WKFP 539
EFFECTIVE COMMUNICATION AND PERSONALITY STYLES
9.0
WKFP 544
CHANGE IS THE NEW CONSTANT IN THE WORKPLACE
9.0
Total: 27.0
Program Outcomes
Outcome
Practice adapting one's own personality style to each of the other personality styles based on a case study. Participants will produce ideas in writing and apply strategies verbally by simulating a common workplace scenario.
Assessment
Class Performance
Outcome
Analyze a business case and develop a 5 step change management plan in writing.
Assessment
Written / Typed Homework
Outcome
Apply teamwork principles and strategies to lead and solve a professional workplace challenge both verbally and in writing.
Assessment
Class Performance