Catalog Year:
2022 - 2023, 2023 - 2024, 2024 - 2025, 2025 - 2026
Earners of this certificate demonstrate coaching and management collaboration techniques and skills to open up additional work and advancement opportunities.
Career Opportunities
Enhances skills that are applicable to managerial positions.
Required Courses (0.0 credits)
Total Hours: 18.0
WKFP 528
DIFFICULT CONVERSATIONS
9.0
WKFP 546
COACHING TO IMPROVE MANAGERIAL EFFECTIVENESS
9.0
Total: 18.0
Program Outcomes
Outcome
Identify and describe opportunities to provide coaching in the workplace, including when an employee is nonperforming.
Assessment
Class Performance
Outcome
Describe the difference between coaching in a work setting, mentoring and performance counseling
Assessment
Written / Typed Homework
Outcome
Describe 4 tools for negotiation and collaboration on the workplace
Assessment
Quizzes / Exams
Outcome
Describe how managers can apply negotiation and collaboration skills as they supervise and manage employees.
Assessment
Class Performance
Outcome
Describe a managerial situation requiring a difficult conversation and write and deliver the conversation.
Assessment
Written / Typed Performance